Returns & Exchanges
At Trove Craft India, we take pride in our handcrafted home decor and want you to be completely satisfied with your purchase. If your artisanal piece arrives damaged or doesn't meet your expectations, we offer a hassle-free 7-day return and exchange window.
Return Process
- 1.Initiate Request
Email our support team within 7 days of delivery with your order ID and photographs of the item you wish to return or exchange.
- 2.Quality Approval
Our team will review your request to ensure the item is in its original, unused condition and eligible for return under our home decor guidelines.
- 3.Safe Packaging
Carefully pack the product in its original Trove Craft packaging to prevent any transit damage, as fragile items must be handled with extreme care.
- 4.Refund or Exchange
Once the item is received and inspected at our warehouse, we will process your full refund to the original payment method or dispatch your replacement piece.